Welcome to The Snow People - The new sister company to Snow Business

Help & FAQs

How can I pay?

We like to give you the choice of how to pay so we gladly accept payments via the following:

  • Paypal
  • Visa / Visa Electron
  • Mastercard
  • Maestro
  • American Express
  • Amazon


How soon can you deliver?

If your order is with us by 12.00 noon on a working day, it will be sent out that same day. Working days are Monday to Friday, excluding Bank Holidays and between Christmas and New Year.


How can I track my order?

Want to check where your order is? Just sign into your account and under My Orders you’ll be able to track your package’s journey.


Do you deliver outside of the UK?

We don't have an international delivery service.


Do you have any promotional or discount codes I can use?

We don’t generally share discount codes, but if you’d like to sign up to our email mailing list we’ll make sure that you’re the first to know about our latest offers and news.


...Still need help?

Get in touch with our customer service team in Gloucestershire.

Call: 01453 760206

Email: help@thesnowpeople.com

Opening hours: 9am-5pm, Monday to Friday.